SplitMe
Support
Last updated: September 20, 2026
Need help with SplitMe? We're here for account issues, bugs, and questions about how the app works. SplitMe does not process payments — we help you calculate and coordinate splits, then hand off to Venmo, Cash App, or Apple Cash.
How to reach us
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Email ikaezon@gmail.com for support, privacy requests, or legal inquiries.
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Include your SplitMe account email and a short description of the issue.
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For bugs, note your iPhone model and iOS version if you can.
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Screenshots help, but please do not send invite links, passwords, or full payment handles in email.
In the app
Signed in on iOS? Open Profile → Send feedback to share suggestions or report problems from your device.
For account changes, open Profile to update your name, payment handles, notifications, or appearance.
To delete your account, go to Profile → Account → Delete account. Email/password accounts confirm with a password; Sign in with Apple accounts confirm with Apple. Deletion removes private profile data; shared bill history may remain de-identified for other participants.
Common questions
SplitMe charged my card or moved money.
SplitMe never processes payments or holds funds. Amounts are calculated in the app and sent through external apps you open yourself (Venmo, Cash App, Apple Cash, or Messages). Contact those services for payment disputes.
My split total looks wrong.
Check that every item is claimed, tax/tip/discounts are entered correctly, and shared items are split as intended. Receipt scan imports are drafts — review every line before creating a split.
Someone cannot join my invite.
Invite links expire and can be revoked by the host. Ask the host to share a fresh invite. Joiners need a SplitMe account and should open the link on the device where the app is installed.
I am not receiving payment notifications.
Enable Payment notifications on the Profile tab and allow notifications for SplitMe in iOS Settings.
How do I export my data?
Data export is available in the app when enabled in your build. You can also email us for assistance with access or deletion requests.
Where are your Privacy Policy and Terms?
Privacy Policy: https://splitme.expo.app/privacy. Terms of Service: https://splitme.expo.app/terms.
Operator
SplitMe is operated by Kaevon Zanjani.
Support URL: https://splitme.expo.app/support
Website: https://splitme.expo.app